Last Updated: November 6, 2024

Luna Beach Resort (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect from you, how we use it, and the measures we take to safeguard it. By using our website or services, you agree to the practices described in this policy.

 

1. Information We Collect

We may collect various types of information to provide you with a seamless experience when using our website and services, including:

• Personal Information: When you make a reservation, subscribe to our newsletter, or fill out a form, we may collect personal details such as your name, email address, phone number, and payment information.
• Usage Information: We use Google Analytics and Google Tags to understand how you interact with our website. This may include information such as your IP address, browser type, pages visited, and time spent on each page.
• Cookies and Similar Technologies: Our website may use cookies to enhance your browsing experience, personalize content, and analyze our traffic. Cookies help us remember your preferences and tailor our site to your interests.

 

2. How We Use Your Information

The information we collect is used for various purposes, including but not limited to:

• Processing Reservations: We use the information provided during booking to confirm and manage your stay at Luna Beach Resort.
• Improving Our Website: Google Analytics and Google Tags help us analyze site performance, visitor behavior, and enhance user experience.
• Marketing and Communication: If you subscribe to our newsletter, we may use your email address to send updates, promotions, and exclusive offers. You can unsubscribe at any time.
• Responding to Inquiries: We may use your contact information to respond to questions or requests for assistance.

 

3. How We Share Your Information

Your privacy is important to us. We do not sell, rent, or share your personal information with third parties, except:

• With Service Providers: We may share your information with trusted third-party providers to assist with operations such as payment processing, analytics, and email marketing.
• To Comply with Legal Obligations: We may disclose your information if required by law or in response to valid legal requests.

 

4. Data Security

We prioritize the security of your personal information and employ industry-standard measures to protect it from unauthorized access, alteration, or destruction. However, please understand that no system is completely secure. We encourage you to take precautions and reach out if you have concerns about data security.

 

5. Your Privacy Choices

You have certain rights and choices regarding your information:

• Managing Cookies: You can adjust your browser settings to block cookies or alert you when cookies are being sent.
• Updating Your Information: You may contact us to update or correct personal information in our records.
• Unsubscribing: You can opt-out of marketing emails at any time by clicking the “unsubscribe” link in our emails.

 

6. International Visitors

Luna Beach Resort is located in Roatan, Honduras, but our website is accessible globally. By using our site, international visitors consent to the collection, use, and sharing of their information as described in this policy.

 

7. Third-Party Links

Our website may contain links to third-party websites, such as social media or booking platforms. Please note that we are not responsible for the privacy practices of these external sites, and we recommend reviewing their policies.

 

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page, and significant updates will be highlighted to ensure transparency.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Luna Beach Resort
Roatan, Honduras
Email: hotel@lunabeach.net
Phone: +504 9378-9522